Customer Quality Engineer
Core
Primary technical liaison between manufacturing facilities and automotive OEM customers, investigating quality concerns and driving continuous improvement.
Role type
Senior Customer Quality Engineer (Automotive)
Builds
High-quality automotive components and systems for OEM customers
Domain
Automotive manufacturing and quality management
Deliverable
client delivery
Required skills
Automotive core tools (APQP, PPAP, FMEA, MSA, SPC), IATF 16949 and VDA 6.3 expertise, 8D investigation and root cause analysis, statistical data analysis, OEM customer portal navigation, process failure mode analysis
Preferred skills
Experience in Tier-1 supplier environment, ability to travel up to 25%
Technologies
Excel, Minitab
Responsibilities
Lead 8D investigations and corrective actions for customer issues, coordinate PPAP submissions, create and maintain PFMEA and Control Plans, monitor customer-specific quality metrics (PPM), author and execute CARs/SCARs, statistically analyze quality data, implement IATF 16949 into QMS
Seniority
Senior, hands-on IC