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Sr Dir, GTM Enablement

Santa Clara, CALIFORNIA, us💼 Full-time💰 $220,300–$220,300🗓 2026-09-30 → 2026-10-01

Core

Define and own the strategic and operating outcomes for the Employee Experience revenue target by driving a global GTM enablement strategy for ServiceNow's Employee Experience Business Unit.

Role type

Sr. Director, Sales Enablement

Builds

Global enablement programs, training content, and certification pathways for sales and presales teams selling EmployeeWorks.

Domain

Enterprise AI / Employee Experience / SaaS

Deliverable

product features

Required skills

Global sales enablement strategy, team leadership, instructional design, enterprise value-based selling, metrics definition, cross-functional collaboration, event management, content creation

Preferred skills

Technical selling expertise, experience with enterprise field enablement, familiarity with LMS modules and e-learning tools

Technologies

Office 360, Google Workspace, Notion, Gong

Responsibilities

Author and drive GTM enablement strategy with leadership; lead a team of enablement managers; identify knowledge gaps and deploy scalable instructional strategies; design on-demand content and in-person training; coach regional leadership; manage certification programs; secure budget and deliver strategic events like Sales Kickoffs; iterate programs based on feedback and metrics.

Seniority

Senior, hands-on IC with strategic mandate

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