Client Director - Strategic Tech
Core
Drive net-new business growth and expansion within a large strategic tech account by identifying opportunities and building business cases for new ServiceNow solutions.
Role type
Senior Account Executive (Strategic Tech)
Builds
Net-new revenue, expanded solution areas, and deep multi-tiered client relationships.
Domain
IT Service Management, HR, Security Operations, Customer Service, IT Operations Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Full-cycle account management, net-new revenue generation, enterprise account strategy, cross-functional collaboration, AI integration understanding, macro-level business IT needs analysis
Preferred skills
Experience in IT sales organizations, ability to operate with ambiguity, growth mindset
Technologies
ServiceNow, AI-powered tools
Responsibilities
Collaborate with peer Client Director on unified account strategy, identify and pursue net-new revenue opportunities, build business cases connecting client priorities to new solutions, build trust with client CxO and IT teams, partner with Executive and Partner teams, orchestrate extended teams for specific pursuits, achieve financial targets for licenses, renewals, and professional services
Seniority
Senior, hands-on IC