Sr. CRM Account Executive - Strategic Tech
Core
Oversee market success of ServiceNow's Customer Workflow products for enterprise clients, supporting strategy, solution wins, and digital transformation.
Role type
Senior Account Executive (Strategic Tech)
Builds
Enterprise customer agreements and solution wins for Service Management platform products
Domain
Enterprise Software / Strategic Technology / Customer Relationship Management
Deliverable
client delivery
Required skills
CRM domain sales (CSM, FSM, S2P, Q2C), ROI analysis for specialty solutions, full-cycle enterprise sales, strategic territory planning, AI integration in workflows, business sales processes
Preferred skills
Experience with AI-powered tools and automation, understanding of industry dynamics in Strategic Technology
Technologies
ServiceNow platform, AI-powered tools
Responsibilities
Support territory strategy and account planning, partner with account teams to develop customer digital transformation strategies, coach AEs and specialists on solution knowledge, customize time allocation based on territory needs
Seniority
Senior, hands-on IC