Lead - Channel Sales
Core
Build, activate, and grow Freshworks' partner ecosystem across the Middle East & Africa region to generate incremental business through partners.
Role type
Lead Channel Manager (MEA)
Builds
Partner ecosystem, joint go-to-market motions, and qualified sales pipeline for Freshworks solutions.
Domain
SaaS / ITSM / ITOM / ITAM / Cybersecurity / Cloud
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Channel sales, alliances, partner management, indirect sales, B2B technology sales, partner strategy, business development, partner activation, pipeline generation, revenue growth, joint GTM, field alignment, partner governance, performance management, deal support, cross-functional collaboration
Preferred skills
Experience working across multiple countries or markets, SaaS/ITSM/ITOM/ITAM/cybersecurity/cloud domain expertise
Technologies
Freshworks platform, partner management systems, reporting mechanisms
Responsibilities
Develop and execute partner strategy for assigned markets; Identify and recruit partners; Drive partner readiness and enablement; Own partner-sourced pipeline generation; Align partner activity with territory priorities; Manage partner performance and remediation; Support partner registration and deal execution
Seniority
Senior, hands-on IC
