Lead - Channel Sales
Core
Lead the end-to-end recruitment and onboarding of mid-market VARs aligned to Freshworks' Singapore & APAC growth priorities in ITSM, ITAM, and CX.
Role type
Senior Channel Sales Lead (VAR Recruitment & Enablement)
Builds
A pipeline of prospective resellers and a capable partner ecosystem ready to sell Freshworks solutions.
Domain
SaaS / Enterprise Software (ITSM, ITAM, CX)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Channel/partner management, VAR recruitment, pipeline management, joint go-to-market planning, Salesforce proficiency, cross-functional collaboration, commercial strategy, stakeholder management at senior levels
Preferred skills
ServiceNow or ManageEngine ecosystem experience, DACH market reseller network, early-stage resale motion design, pre-sales background
Technologies
Salesforce
Responsibilities
Identify, target, and sign mid-market VARs; Build and maintain a pipeline of prospective resellers; Lead the end-to-end recruitment process; Design and execute structured onboarding; Build VAR capability across sales and pre-sales; Develop joint go-to-market plans; Own and actively manage a partner-sourced pipeline; Set and hold partners to joint pipeline targets; Contribute to SG & APAC VAR strategy; Identify resellers with existing ITSM books as priority targets
Seniority
Senior, hands-on IC