Partner Manager
Core
Own the health, performance, and strategy of assigned partners to drive pipeline development, market expansion, and sales execution for ServiceNow.
Role type
Senior Partner Manager (Ecosystem & Sales Strategy)
Builds
Partner-led sales pipelines, joint GTM plans, and customer engagements across ServiceNow Routes to Market
Domain
Enterprise Software (ITSM/Workflow) + Partner Ecosystems
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Partner lifecycle management, GTM strategy execution, co-sell motion leadership, market expansion planning, executive relationship management, risk escalation, performance metrics tracking
Preferred skills
AI integration in sales processes, matrixed organization navigation, ambiguity tolerance, bias toward action
Technologies
ServiceNow platform, AI-powered tools, workflow automation
Responsibilities
Own end-to-end partner lifecycle management including strategic planning and GTM business plans; Drive partner pipeline development and assist with deal progression; Develop joint GTM plans with Marketing to drive co-sell and demand generation; Advise partners on market and route-to-market expansion; Conduct quarterly and bi-annual business reviews and governance forums; Coach and enable partners remotely and face-to-face; Track performance metrics and escalate risks
Seniority
Senior, hands-on IC with strategic oversight
