Senior Administrative Associate (Hybrid)
Core
Provides administrative support functions including expense/invoice entry, calendar management, and client matter opening while acting as a subject matter expert for training and process improvements.
Role type
Senior Administrative Associate
Builds
Administrative operations and client support services
Domain
Business services / Administrative support
Deliverable
product features
Required skills
Expense and invoice entry, calendar and phone management, document editing/transcription, data entry, scheduling (meetings, travel, A/V), confidential information handling, training delivery, process mapping, quality assurance, equipment troubleshooting, workflow prioritization
Preferred skills
Legal or banking industry experience, advanced MS Office proficiency, strong keyboarding skills, technical troubleshooting of business software
Technologies
MS Office (Word, Excel, PowerPoint), tracking software, job ticketing systems
Responsibilities
Answer phone lines and provide customer service, oversee confidential company information, utilize logs for administrative tracking, assess job requests and ensure task completion, communicate with team members and clients on deadlines, troubleshoot basic equipment problems, develop and deliver training plans, perform quality assurance on own and others' work
Seniority
Senior, hands-on IC with mentorship responsibilities
