Lead - Account Manager
Core
Drive revenue growth and renewals for key enterprise customers in the UKI market by building trusted partnerships and executing complex sales cycles.
Role type
Senior Enterprise Account Manager
Builds
Long-term strategic partnerships with enterprise clients
Domain
SaaS / Customer Experience (CX) / Employee Experience (EX)
Deliverable
client delivery
Required skills
Enterprise account management, complex sales cycle execution, upsell/cross-sell strategies, revenue forecasting, executive relationship building, consultative selling
Preferred skills
CRM, EX, CX, or ITSM domain knowledge
Responsibilities
Grow key accounts through upsell, cross-sell, and renewals; Build trust with executives to address critical challenges; Lead complex sales cycles end-to-end; Collaborate across teams to strengthen retention; Build a strong future-ready pipeline with accurate forecasting; Travel to connect in person with customers
