Manager - Business Development (m/f/d)
Core
Lead a high-performing Business Development team to drive inbound and outbound sales development, generate qualified opportunities, and disrupt the DACH market using an AI-first approach.
Role type
Senior Manager, Business Development (Player-Coach)
Builds
Qualified sales opportunities and pipeline for Freshworks' customer experience and employee experience software in the DACH region.
Domain
B2B SaaS / Customer Experience (CX) & Employee Experience (EX) Software
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Business Development leadership, sales strategy, team training and motivation, data-driven performance management, sales intelligence, intent data utilization, forecasting, campaign strategy collaboration, AI/GTM strategy, script and cadence optimization, top-of-funnel metrics analysis
Preferred skills
Experience with sales-tech stack, familiarity with data enrichment tools
Technologies
Sales intelligence tools, data enrichment tools, intent data platforms, automation tools
Responsibilities
Architect playbooks and lead the Business Development team to exceed targets; align with regional territory plans; ensure lead quality and proper follow-up; mentor BDMs on time management and productivity; conduct weekly meetings and 1:1s for performance tracking; provide detailed analysis and forecasting to sales leadership; collaborate with Marketing on campaign strategies; drive AI-first GTM leveraging automation and buying signals.
Seniority
Manager, hands-on leadership
