Sales Development Lead - LATAM
Core
Lead and scale the Sales Development Representative (SDR) team for the LATAM region, establishing scalable outbound prospecting processes and coaching high-performing teams to generate pipeline for ElevenLabs' AI voice and agent platforms.
Role type
Sales Development Lead (Team Lead)
Builds
Scalable outbound sales processes, onboarding frameworks, and a high-performing SDR team for ElevenLabs' AI voice and agent products.
Domain
AI / Voice Technology / SaaS
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership and coaching, outbound prospecting strategy, sales metrics analysis, CRM and reporting tool proficiency, process design and optimization, stakeholder partnership with Account Executives, adaptability in high-growth environments
Preferred skills
Experience scaling SDR/BDR teams in startups, knowledge of voice tech or AI developer tools, experience with globally distributed teams
Technologies
CRM tools, reporting tools, outreach automation platforms
Responsibilities
Lead and coach a team of SDRs with plans for continued headcount growth, Establish and refine scalable processes for outbound prospecting, qualification, and AE handoff, Build onboarding, enablement, and coaching frameworks, Partner with Account Executives and sales leadership to align on pipeline targets, Use data and tooling to continuously optimise strategy and conversion rates, Support go-to-market experimentation across customer segments
Seniority
Mid-Senior, hands-on IC with management responsibilities