Revenue Operations Lead - North America

Boston, MA, us💼 Full-time🗓 2026-09-10 → 2026-09-26

Core

Lead Revenue Operations for North America Sales by optimizing Go-To-Market planning, forecasting, and sales processes to drive productivity and efficiency.

Role type

Senior Revenue Operations Lead

Builds

Sales forecasts, territory plans, quota models, and operational dashboards

Domain

SaaS / Digital Employee Experience

Deliverable

production ML models | dashboards & analysis | client delivery

Required skills

Forecasting accuracy, territory design, quota setting, capacity planning, GTM modeling, churn/ARR analysis, BI tooling, Excel modeling

Preferred skills

Tableau, SaaS churn/expansion metrics, multinational org experience, high-growth startup experience

Technologies

Tableau, Excel

Responsibilities

Manage forecast process and KPIs to drive accuracy; execute annual planning including territory and comp plan design; lead pipeline performance analysis; implement standardized sales processes; prepare QBRs and leadership presentations

Seniority

Senior, hands-on IC

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About Nexthink

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,500 customers to provide better digital experiences to more than 25+ million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 off