Channel Partner Manager - France & Nordics
Core
Own the full lifecycle of Freshworks' CX partner business across France and the Nordics, driving resale revenue and installed base expansion through strategic partnerships.
Role type
Senior individual contributor channel partner manager
Builds
Reseller base generating repeatable, run-rate revenue for Freshworks CX solutions in the mid-market
Domain
SaaS / Enterprise Software / Customer Experience (CX)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Channel partner management, joint business planning, pipeline management, CRM proficiency, partner economics, cross-functional collaboration, strategic relationship building, market intelligence analysis
Preferred skills
Zendesk or Salesforce reseller ecosystem experience, early-stage resale motion building, distribution dynamics, solution/pre-sales background
Technologies
Salesforce
Responsibilities
Manage partner-sourced pipeline and close partner-originated opportunities; Set and hold partners to joint pipeline targets and revenue commitments; Co-sell on key opportunities with partners; Build partner capability in sales and pre-sales; Identify and sign key strategic regional SIs; Contribute to partner strategy including tiering and investment allocation
Seniority
Senior, hands-on IC
