Enterprise Account Executive

San Mateo, CA, us💼 Full-time💰 $127,800–$127,800🗓 2026-09-02 → 2026-09-25

Core

Drive growth and close complex enterprise SaaS sales deals by owning strategic accounts and engaging C-level executives.

Role type

Enterprise Account Executive (SaaS)

Builds

Enterprise-grade service software solutions for customer and employee experience

Domain

SaaS / ITSM / IT infrastructure / Employee Experience (EX)

Deliverable

production ML models | product features | dashboards & analysis | client delivery

Required skills

enterprise SaaS sales, C-level relationship building, complex sales cycle management, solution selling, pipeline management, forecasting, cross-functional collaboration

Preferred skills

mentoring peers, strategic mindset, domain knowledge in IT/EX platforms

Technologies

ITSM, IT infrastructure, EX platforms

Responsibilities

Execute territory strategies to win new enterprise business, lead the full sales cycle from prospecting to closure, build trusted relationships with C-level executives, partner cross-functionally with BD/Pre-Sales/Marketing, develop and maintain a robust sales pipeline

Seniority

Senior, quota-carrying IC

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About Freshworks

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.