Business Development Manager
Core
Drive revenue through strategic outreach, relationship building, and early-stage pipeline creation for Freshworks' customer experience and employee experience software.
Role type
Business Development Representative (SDR)
Builds
Early stage pipeline for sales organization
Domain
SaaS / Customer Experience (CX) and Employee Experience (EX) software
Required skills
cold outreach, account research, prospect qualification (BANT/MEDDPICC), CRM management, quota attainment, objection handling
Preferred skills
C-level executive engagement, multi-threaded selling, social selling
Technologies
CRM, research tools
Responsibilities
Conduct cold outreach via phone, email, and social selling; Qualify prospects at all levels including C-level executives; Manage inbound leads and qualify them in/out for sales; Create qualified opportunities for the sales organization; Develop strong relationships with Account Executives; Record all interactions and activities in the CRM; Meet and exceed quarterly quota targets