Account Executive - Enterprise (SLED)

Austin, TX, us💼 Full-time💰 $105,000–$105,000🗓 2026-08-18 → 2026-09-26

Core

Enterprise Account Executive driving SaaS adoption for Higher Education institutions by selling ITSM and Employee Experience (EX) solutions.

Role type

Senior IC Enterprise Account Executive (SaaS)

Builds

ITSM and EX software solutions for Higher Education clients

Domain

Higher Education / SaaS / IT Service Management

Deliverable

production ML models | product features | dashboards & analysis | client delivery

Required skills

SaaS enterprise sales, solution selling, pipeline management, stakeholder management, ITSM solution expertise, EX platform expertise

Preferred skills

Higher Education sales experience, consultative selling

Technologies

ITSM platforms, EX platforms

Responsibilities

Develop tailored ITSM and EX strategies for Higher Education clients, collaborate with diverse decision-makers to address institutional challenges, build and manage a robust sales pipeline, create compelling value propositions aligned with institutional goals, partner with Marketing, Solutions Engineers, and Customer Success teams

Seniority

Mid-Senior, hands-on IC

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About Freshworks

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.