Channel Sales Manager - UK
Core
Own the full lifecycle of Freshworks' Systems Integrator (SI) business in the UK, from recruiting mid-tier partners to driving revenue through joint go-to-market motions.
Role type
Senior individual contributor channel sales manager (SI ecosystem)
Builds
A strategic SI partner ecosystem generating repeatable revenue for Freshworks ITSM and CX platforms
Domain
Enterprise SaaS (ITSM, CX) / Channel Sales / Systems Integrators
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
SI partner recruitment and onboarding, joint business plan development, pipeline management, co-selling execution, market mapping, CRM proficiency, stakeholder management at senior levels
Preferred skills
ServiceNow ecosystem experience, existing UK mid-tier SI network, building net-new SI practices, co-sell dynamics, solution/pre-sales background
Technologies
Salesforce
Responsibilities
Identify and sign mid-tier SI partners, design onboarding programs, develop joint go-to-market plans, manage partner-sourced pipeline, set revenue targets, co-sell on key opportunities, contribute to partner strategy
Seniority
Senior, hands-on IC