Senior Receptionist
Core
Front-of-house receptionist managing incoming calls, greeting clients/visitors, and providing high-level administrative support in a fast-paced corporate environment.
Role type
Senior Receptionist
Builds
Office operations and client/visitor experience
Domain
Corporate services / Business support
Deliverable
product features
Required skills
Professional telephone etiquette, client hospitality, MS Office (Word, Excel, Outlook), confidential document handling, basic office equipment troubleshooting, quality assurance, task prioritization
Preferred skills
Legal/banking/corporate environment experience, training junior staff, proactive service enhancement
Technologies
Multi-line phone systems, tracking software, MS Office suite
Responsibilities
Answer and transfer incoming calls professionally, welcome and guide clients/visitors, notify employees of arrivals, handle sensitive/confidential documents, perform quality assurance on work, troubleshoot basic office equipment, assist with administrative tasks
Seniority
Senior, hands-on IC