First Impression Workflow Coordinator
Core
Coordinate workflow, prioritize jobs, and delegate duties to ensure efficient completion of administrative and office support tasks for clients.
Role type
Workflow Coordinator
Builds
Administrative support services, reprographics, mail, and office logistics
Domain
Business services / Office operations
Deliverable
product features
Required skills
Workflow coordination, job prioritization, delegation, quality assurance, equipment assessment, report production, customer relationship management, problem escalation, training, reprographics equipment operation, mail services, phone systems management, furniture configuration, visitor check-in, cost-efficient resource usage, log maintenance, independent decision making, problem solving, attention to detail, confidentiality handling, professional demeanor
Preferred skills
Experience in legal, banking, or large corporate environments, Microsoft Office proficiency, familiarity with service line procedures
Technologies
Microsoft Office, reprographics equipment, digital office hardware
Responsibilities
Coordinate team workflow and prioritize jobs, assist with complex high-volume tasks, ensure client service quality, escalate operational issues, produce scheduled reports, provide job intake services, conduct quality assurance, monitor workflow efficiency, assess resources for job completion, train new employees, load copiers, maintain logs, set up conference rooms, manage mail and phone lines, handle visitor check-in
Seniority
Mid-level, hands-on IC
