Global Process Owner – Lead to Order
Core
Design, optimize, and govern global Lead-to-Order business processes to drive operational excellence and revenue growth within the One Informa Buying Experience Platform.
Role type
Senior Process Owner (Lead-to-Order) with Product Management focus
Builds
End-to-end Lead-to-Cash journey consistency, automated process solutions, and standardized reporting dashboards
Domain
B2B Sales, Revenue Operations, Digital Transformation
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Lead-to-Order process design, Revenue Operations, Product Management, Salesforce Sales Cloud, Lean Six Sigma, Process Mapping, Data Visualization, Stakeholder Management
Preferred skills
Salesforce Revenue Cloud, ERP platforms, Change Management, B2B Sales environment experience
Technologies
Salesforce Sales Cloud, Revenue Cloud, Power BI, Visio, Lucidchart, CRM, ERP
Responsibilities
Define and govern global Lead-to-Order processes, develop strategic roadmaps for optimization, lead cross-functional process improvement initiatives, implement automation solutions, create and maintain SOPs and dashboards, conduct training workshops
Seniority
Senior, hands-on IC
