Client Value Partner - Public Sector
Core
Accountable lead for customer success and data-driven business transformation for strategic Public Sector clients, acting as a trusted advisor to C-Level executives.
Role type
Senior Client Value Partner (Public Sector)
Builds
End-to-end customer value journeys, adoption of Process Mining/AI platforms, and strategic transformation programs for government and public sector organizations.
Domain
Public Sector / Process Mining / Business Transformation
Deliverable
client delivery
Required skills
Executive relationship management, large-scale transformation program leadership, process re-engineering, change management, strategic planning, team mentorship, project management, consultative selling
Preferred skills
AI-based transformation experience, navigating global organizations, data-driven persuasion
Technologies
Celonis Process Intelligence Platform, Process Mining, AI
Responsibilities
Develop and maintain relationships with C-level internal/external executives; ensure engagements are properly staffed with cross-functional resources; mentor customers on organization design and Centers of Excellence; drive value realization and adoption within accounts; organize and lead customer advisory boards; act as the voice of the customer internally.
Seniority
Senior, hands-on IC with leadership responsibilities