Night Shift HRBP
Core
Partnering with Operations to enable diverse campaigns' people objectives, growth plans, and HR function delivery.
Role type
Night Shift HR Business Partner
Builds
People strategy implementation, reward programs, performance management cycles, and HR analytics for business reviews.
Domain
Business Process Outsourcing (BPO) / Call Center / Human Resources
Deliverable
client delivery
Required skills
Employee Relations & IR, Performance Management, Leadership Coaching, HR Analytics & Reporting, Job Analysis, Recruitment & selection, Organisational Development, Talent Management, Employee Engagement, SA labour legislation knowledge, Microsoft Office proficiency
Preferred skills
BPO/call center experience, competency-based selection tools exposure
Responsibilities
Partnering with Hiring Managers for bulk and leadership recruitment; conducting employee induction and on-boarding; managing employee queries and engagement surveys; implementing performance appraisals and Personal Development Plans; managing retention through skip meetings and exit interviews; handling IR, ER, discipline, and CCMA case management; compiling HR analytics and reports for internal and external reviews.
Seniority
Mid-level, hands-on IC