Lead - Account Executive
Core
Develop a strategic plan to source and develop business opportunities within an assigned territory, exceeding sales goals by mapping stakeholders, prospecting, qualifying, and closing enterprise-level deals.
Role type
Senior Account Executive (SaaS/Enterprise)
Builds
Enterprise-grade customer experience (CX) and employee experience (EX) software solutions
Domain
SaaS, CRM, ITSM, Customer Service, Cloud
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Strategic planning, stakeholder mapping, prospecting, qualifying, closing complex sales cycles (60-90+ days), executive-level relationship building, pipeline reporting, forecasting, negotiation, SaaS/CRM product expertise, territory management
Preferred skills
Domain knowledge in SaaS, CRM, or ITSM, experience selling technical products in large geographic territories, customer service domain knowledge, cloud technology potential understanding
Technologies
SaaS products, CRM systems, Cloud platforms
Responsibilities
Develop strategic plans for assigned territories, cultivate relationships with executive decision-makers, generate specific opportunities at enterprise accounts, communicate with marketing and pre-sales on campaign execution, steer business development and pre-sales representatives, report pipeline and forecasting, travel to customer locations and events, educate self on product suite
Seniority
Senior, hands-on IC
