Global & National Account Manager (m/w/d) – 1030 Wien – Vollzeit
Core
Develop and execute commercial strategies for Global & National accounts to acquire new customers and expand existing relationships in the security industry.
Role type
Senior Account Manager (Commercial Strategy & Account Growth)
Builds
Long-term commercial account plans, engagement plans, and data-driven performance reports for security service clients.
Domain
Security services / B2B Sales
Deliverable
client delivery
Required skills
Strategic account planning, new business acquisition, contract negotiation, cross-selling, KPI monitoring, stakeholder management, market analysis, CRM proficiency, technical understanding of security solutions
Preferred skills
Experience in service or security industry, multilingual communication, hands-on mentality, travel readiness
Technologies
MS Office, Database systems, CRM systems (CEP)
Responsibilities
Proactively manage all Global & National accounts as the primary point of contact; Create and present detailed account and engagement plans; Monitor SLAs and KPIs to ensure service delivery; Generate new business and drive cross-sell opportunities; Collaborate with internal operations and commercial teams; Track market trends and competitor activities; Maintain accurate records of commercial activities in the Client Excellence Platform.
Seniority
Senior, hands-on IC