Customer Excellence & Sales Enablement Leader, Fluid Connectors (Global)
Core
Lead global transformation of the sales organization by defining customer experience strategy, optimizing sales processes, and building a data-driven sales ecosystem.
Role type
Senior Customer Excellence & Sales Enablement Leader
Builds
Global sales ecosystem, customer journey, sales enablement programs, and CRM platforms
Domain
Industrial connectors / Mechatronics / Global Sales Operations
Deliverable
product features
Required skills
Global sales transformation, Customer Experience (CX) strategy, Sales Enablement strategy, CRM system ownership, Strategic selling methodologies, Data analytics, Stakeholder influence, Project management
Preferred skills
French, German, Digital tools affinity, AI affinity
Technologies
CRM, Sales Enablement Platforms, LMS
Responsibilities
Optimize global sales processes and define KPIs, Define and implement global CX strategy, Execute global Sales Enablement strategy, Own and evolve CRM systems, Lead and develop global teams
Seniority
Senior, strategic leadership