Receptionist | Information Resource Center (IRC) Administrative Support Services [USTDA0015014]
Core
Front-office and customer-facing administrative support for the Information Resource Center (IRC) serving the Government and Public Services sector, specifically supporting the U.S. Trade and Development Agency (USTDA).
Role type
Base-level Administrative Receptionist
Builds
Streamlined administrative assistance and responsive support services for government clients
Domain
Government and Public Services / Administrative Support
Deliverable
Dashboards & analysis (administrative records, correspondence, scheduling)
Required skills
Greeting visitors, managing calls, scheduling meetings, maintaining records, data entry, filing, office supply inventory, calendar management, customer service, office software proficiency
Preferred skills
Government and Public Services sector experience, customer service training
Technologies
Microsoft Outlook, Teams, Word, PowerPoint, Excel
Responsibilities
Greet visitors and manage front office operations, handle phone calls and emails, support meeting logistics, maintain records of receipt and mailing, ensure appropriate shipping of packages, manage calendars and appointments, create and distribute correspondence and reports, track office supply inventory, provide general office support including data entry and filing
Seniority
Entry-level to Junior (1-3 years experience)