Account Manager
Core
Manage relationships with mid-sized, fast-growth merchants across various industries to drive commercial growth, customer satisfaction, and reduce churn.
Role type
Account Manager (Client-facing commercial role)
Builds
Customer relationships and commercial growth for mid-sized merchants in the payments industry
Domain
Financial Technology / Payments
Deliverable
client delivery
Required skills
Relationship management, commercial acumen, project management, analytical thinking, time management, networking
Preferred skills
Experience in complex enterprise software, technical infrastructure, or financial services
Technologies
Spreadsheet analysis
Responsibilities
Collaborate with other Account Managers on a wide portfolio of accounts; Drive commercial discussions to meet strategic and financial targets; Prioritize and manage short and long-term projects; Serve as a feedback loop for customers internally; Analyze data and discuss payment nuances
Seniority
Junior to Mid-level (1-3 years experience)