Strategic WFM Analyst

RemoteFull-time2026-10-07

Remote

Core

Own centralized forecast, capacity planning, workforce cost optimization, and strategic headcount trade-offs across all lines of business.

Role type

Senior Strategic Workforce Management (WFM) Analyst

Builds

Defensible FTE, BPO, and overtime spend strategies; executive memos and Weekly Business Reviews (via careerplan.io/jobs/71d0ebe6-6b1d-4f56-bdbd-6482e91286fa-strategic-wfm-analyst-at-clipboard)

Domain

Healthcare staffing / Workforce Management

Required skills

WFM math (Erlang, shrinkage, AHT, SLA/ASA trade-offs), financial analytics, SQL, Python, Google Sheets, executive communication, root-cause analysis

Preferred skills

None stated

Technologies

Google Sheets, SQL, Python

Responsibilities

Translate multi-LOB demand forecasts into capacity and budget requirements; model workforce and financial trade-offs; analyze demand-funnel changes; partner with Finance/Product/Operations; draft executive memos; conduct root-cause analyses; standardize capacity planning frameworks

Seniority

Senior, hands-on IC

About Clipboard

Series C5000 Employees

Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.