Business Analyst II, ROC WFM (Workforce Management)
Core
Create efficient headcount plans and variable cost budgets to meet financial goals and operational scaling needs for Amazon's transportation network.
Role type
Senior Business Analyst (Workforce Management)
Builds
Headcount plans, cost budgets, and automated supply planning solutions for Relay Operations Center (ROC) transportation execution.
Domain
Logistics & Supply Chain / Workforce Management
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Forecasting, demand planning, supply planning, data analysis, process improvement, root cause elimination, SQL, Excel (VBA, pivot tables, power pivots), Tableau
Preferred skills
Stakeholder influence, executive partnership, advanced data visualization (Quicksight), supply chain modeling expertise
Technologies
SQL, Excel, Tableau, Quicksight
Responsibilities
Drive operational readiness by understanding forecasting and demand planning; Champion automation to improve supply planning efficiency; Collaborate with cross-functional teams to analyze trends and minimize defects; Deliver timely headcount plans considering forecast and productivity inputs; Manage analysis of daily, weekly, and monthly performance indicators; Impact organizational strategy for short and long-term goals.
Seniority
Mid-Senior, hands-on IC
