Head of Partnerships & Client Delivery
Core
Build the operating system and playbooks for enterprise partnerships, turning pilots into long-term strategic growth while aligning Product, Engineering, and ML teams.
Role type
Senior IC Head of Partnerships & Client Delivery (evolving to function lead)
Builds
Scalable partnership operating systems, implementation frameworks, and dashboards
Domain
Enterprise SaaS, Data Intelligence, AI
Deliverable
production ML models | product features | client delivery
Required skills
Strategy consulting, enterprise partnerships, SaaS client delivery, cross-functional leadership, product strategy, playbook creation, executive communication, AI tool adoption, stakeholder influence
Preferred skills
Management consulting, CRM platforms (Salesforce), Sales operations, Customer/Partner Success team leadership, hiring and mentoring
Technologies
AI tools, CRM platforms
Responsibilities
Turn enterprise pilots into long-term strategic partnerships, Align Product, Engineering, and ML teams around partner success, Own partnerships end-to-end from pilot to expansion, Create playbooks and operating systems for future teams, Translate customer insights into product improvements, Drive complex cross-functional initiatives
Seniority
Senior, hands-on IC with evolution to function lead
