Account Manager, Mid-Market
Core
Drive revenue and maximize client value for mid-market customers by managing T&E programs, ensuring platform adoption, and executing account expansion strategies.
Role type
Mid-market Account Manager (SaaS)
Builds
T&E management platform usage and client retention
Domain
Travel & Expense (T&E) SaaS
Deliverable
client delivery
Required skills
Account management, revenue growth, account expansion, client onboarding, cross-functional collaboration, strategic thinking, data-driven decision making
Preferred skills
SaaS experience, high EQ, strategic problem solving
Technologies
Navan platform
Responsibilities
Manage post-sales activity for mid-market customers, develop trusted advisor relationships with clients, drive platform usage to 100% T&E management, meet revenue goals, execute account expansion opportunities, onboard new clients, own renewals and upsells, collaborate cross-functionally, travel to customer sites.
Seniority
Mid-level, hands-on IC