Account Manager, Commercial
Core
Drive revenue and maximize client value for Travel & Expense (T&E) programs by acting as a trusted advisor and managing the entire client lifecycle from onboarding to renewal.
Role type
Senior Account Manager (SaaS)
Builds
Client retention, account expansion, and cross-selling of adjacent products within the Navan T&E platform.
Domain
SaaS / Travel & Expense Management
Deliverable
client delivery
Required skills
Account management, revenue growth, cross-functional collaboration, strategic thinking, data-driven decision making, client onboarding, upselling/cross-selling, relationship building, product knowledge, travel to client sites
Preferred skills
Experience in rapidly growing SaaS companies, Bachelor's degree or equivalent experience
Technologies
Navan platform
Responsibilities
Manage post-sales activities for commercial customers; Develop trusted advisor relationships with clients from program administrators to C-suite; Drive 100% adoption of the Navan platform for T&E programs; Meet or exceed revenue goals; Identify and execute account expansion opportunities; Broaden relationships within accounts to secure multiple champions; Collaborate cross-functionally to deliver client needs; Successfully onboard new clients; Own client renewals and upsells/cross-sells; Travel to customer sites as appropriate.
Seniority
Mid-level, hands-on IC