Account Manager, Commercial
Core
Drive revenue and maximize client value for a SaaS travel & expense platform by managing post-sales relationships, ensuring full platform adoption, and executing account expansion.
Role type
Senior Account Manager (Commercial)
Builds
Travel & Expense management platform usage and revenue growth
Domain
SaaS / Travel & Expense Management
Required skills
Account management, relationship building, revenue growth, account expansion, cross-functional collaboration, strategic thinking, data-driven decision making, onboarding management, renewal management, upselling/cross-selling
Preferred skills
SaaS experience, rapid growth environment adaptability, presentation skills, problem solving, prioritization
Technologies
Navan platform
Responsibilities
Manage post-sales activity for commercial customers; Develop trusted advisor relationships with clients from program administrators to C-suite; Drive 100% usage of the Navan platform for T&E programs; Meet or exceed revenue goals; Identify and execute opportunities for account expansion; Broaden relationships within accounts to secure multiple champions; Collaborate cross-functionally to deliver client needs; Travel to customer sites as appropriate; Successfully onboard new clients; Own client renewals and upsells/cross-sells of adjacent products.