Global Sales Operations Manager
Core
Lead global sales, service, and operational processes to enable consistent, profitable growth across multiple regions and channels for Golf Pride golf grips.
Role type
Senior Global Sales Operations Manager
Builds
Global sales and service operational infrastructure, KPI dashboards, and scalable processes for a CPG brand.
Domain
Consumer Packaged Goods (Golf Equipment)
Required skills
Global process leadership, team management, service strategy development, cross-functional partnership, sales performance analytics, CRM enablement, operational efficiency, scalable growth enablement, executive advisory
Preferred skills
MBA or master's degree, CPG or Retail experience, global/multi-region sales team support, cross-functional initiative leadership, continuous improvement project leadership, retailer/distributor dynamics knowledge
Technologies
Excel, BI Tools (Power BI, Tableau), CRM platforms
Responsibilities
Lead development and optimization of global sales and operational processes; Manage a global customer service and sales operations team across North America, UK, Taiwan, and Thailand; Establish best-in-class service strategy including lead times and allocations; Partner with Sales, Finance, Supply Chain, Marketing, and IT for end-to-end execution; Capture execution signals and feedback into SIOP for planning improvement; Oversee sales performance reporting and KPI dashboards; Implement CRM and sales tool strategy; Identify opportunities to streamline workflows and enhance efficiency; Support sustained growth through scalable processes; Serve as a strategic partner to senior leadership with insights and scenario modeling.