Global Sales Program Manager (SMB Sales)
Core
Designing and scaling outbound sales acquisition programs for OpenAI's global SMB sales teams, focusing on building repeatable plays, managing pilots, and driving execution across regions.
Role type
Senior Sales Program Manager (SMB)
Builds
Repeatable outbound sales plays, pilot programs, and seller enablement workflows for Small and Medium Business (SMB) customers.
Domain
Artificial Intelligence (AI) / SaaS / SMB Sales
Required skills
Outbound sales strategy, program management, vendor management, cross-functional collaboration, data analysis, AI workflow integration, sales playbook development.
Preferred skills
Experience managing outsourced sales teams, hands-on SDR or acquisition leadership.
Technologies
AI tools for account research, seller preparation, quality checks, and reporting.
Responsibilities
Define audience, targeting, messaging, and handoff processes for sales plays; manage pilot performance metrics (pipeline, conversion, revenue); coordinate regional vendor managers and resolve blockers; translate product/pricing changes into seller guidance; build repeatable workflows using AI; document and adapt playbooks across regions.
Seniority
Mid-Senior, hands-on IC