Account Director
Core
Manage strategic relationships with key customers across multiple verticals to ensure client satisfaction, commercial performance, and alignment between Fetcherr's AI product suite and client business objectives.
Role type
Senior Account Director (Client-Facing)
Builds
Strategic client partnerships and commercial outcomes for Fetcherr's AI-driven revenue optimization platform (via careerplan.io/jobs/68-006-BD-078-A2-604-account-director-at-fetcherr)
Domain
AI / SaaS / Aviation & Logistics
Deliverable
client delivery
Required skills
Strategic account management, cross-functional stakeholder management, commercial negotiation, project execution, data-driven insights, product adoption advocacy, multi-vertical industry knowledge
Preferred skills
Experience in Ferry, Cruises, Container Shipping, or logistics; Enterprise client experience; Master's degree
Technologies
Fetcherr Market Model (AI-powered demand prediction platform)
Responsibilities
Serve as primary point of contact for strategic clients; Translate client needs into actionable plans aligned with product capabilities; Own execution of client initiatives and projects; Drive additional value through product adoption and cross-sell; Support contract renewals and commercial discussions; Coordinate with internal teams for solution delivery; Monitor client performance metrics and provide strategic recommendations; Represent client voice to influence product development.
Seniority
Senior, hands-on IC with strategic leadership
