Revenue Operations Manager - Spotify Technology
Core
Own revenue operations for Spotify Technology, building systems and processes to scale the sales organization from early growth to a mature, segmented go-to-market model.
Role type
Senior Revenue Operations Manager
Builds
Scalable Commercial and Enterprise sales motions, CRM infrastructure, forecasting systems, and operating rhythms.
Domain
B2B SaaS, Developer Platforms, Cloud Services
Required skills
Revenue operations strategy, CRM administration (Salesforce), forecasting and pipeline management, segmented GTM design, cross-functional partnership, data-driven decision making, process optimization, quota and capacity planning, sales technology stack management.
Preferred skills
Experience scaling sales in startup/high-growth environments, proficiency with AI tools for sales effectiveness, understanding of PLG vs Commercial vs Enterprise sales motions, experience in technical sales with Sales Engineering.
Technologies
Salesforce, AI-enabled sales tools
Responsibilities
Design and roll out a segmented sales model for Commercial and Enterprise motions; Partner with Sales leadership on quota setting, capacity planning, and territory design; Build reporting and dashboards to track pipeline coverage, conversion rates, and forecast accuracy; Identify friction in the sales process and drive improvements with cross-functional partners; Establish and improve operating rhythms including forecast calls and QBRs; Evaluate and manage the go-to-market technology stack.
Seniority
Senior, hands-on IC