SaaS Implementation Project Manager – Remote
Core
Lead SaaS implementations for high-value customers, managing the journey from sale completion to system go-live and business as usual.
Role type
Senior SaaS Implementation Project Manager
Builds
Employment Hero platform implementations for small and medium-sized businesses
Domain
SaaS / HR Tech / Payroll
Required skills
SaaS implementation project management, portfolio management (20-30+ projects), stakeholder engagement, change management, resource utilization, risk management, process improvement
Preferred skills
Project Management qualification, HR and Payroll domain experience
Technologies
Employment Hero platform, business management systems (sales, support, project management, time tracking)
Responsibilities
Manage customer communications, resolve implementation issues, ensure accurate data in business systems, review and improve delivery processes
Seniority
Senior, hands-on IC