Engagement Manager - U.S.
Core
End-to-end customer management and project delivery for Talent Lifecycle Management software implementations, ensuring successful charter, scope, and product requirements from kick-off to closure.
Role type
Senior Engagement Manager (Professional Services)
Builds
Customer deployments of Beamery's skills intelligence platform for recruitment, mobility, and workforce planning
Domain
HR Technology / SaaS / Talent Lifecycle Management
Deliverable
product features
Required skills
Project/Program Management, Implementation Management, Business Analysis, Enterprise HR tech/SaaS experience, Contract and SOW management, Stakeholder communication, Resource management, Risk assessment
Preferred skills
Talent/HR technology domain expertise, Coaching/mentoring junior staff, Transformation leadership
Technologies
Beamery platform, SAP, Workday, Microsoft, LinkedIn
Responsibilities
Manage simultaneous customer projects using implementation methodologies, Develop project plans and track progress with customer PMs, Manage SOWs and contracts to control scope and budget, Lead internal reporting and issue tracking, Manage project team resources and schedules, Serve as escalation point and apply risk mitigation, Partner with Product/Engineering for high-quality deployments, Conduct Post Implementation Reviews
Seniority
Senior, hands-on IC