Implementation Manager
Core
Own end-to-end delivery of new partner launches and renewals for an embedded insurance and retirement platform, managing scope, planning, and go-live dates for multiple concurrent projects.
Role type
Senior Implementation Manager (Delivery)
Builds
Embedded insurance and retirement benefits products for HR platforms and employers of record
Domain
Fintech / Benefits / HR Tech
Required skills
Project management, stakeholder management, API integration knowledge, data migration, cross-functional alignment, risk management, customer communication, process design, timeline ownership, conflict resolution
Preferred skills
HR tech, payments, fintech, cross-border operations, data analytics
Technologies
Asana, APIs
Responsibilities
Own new partner launches from signature to live, run roughly five concurrent projects, align product engineering and commercial teams, define go-live criteria, chase blockers, lead delivery portions of partner calls, maintain internal and partner-facing tracking, spot and communicate slipping dates
Seniority
Senior, hands-on IC