Senior Revenue Operations Manager
Core
Senior Revenue Operations Manager supporting Coursera's enterprise business across the Americas, partnering with sales leaders to improve forecast accuracy, strengthen pipeline management, and turn business data into actionable insights.
Role type
Senior IC Revenue Operations Manager (Sales Operations)
Builds
Regional operating processes, dashboards, reports, and AI-assisted workflows for enterprise sales teams
Domain
EdTech / SaaS / Enterprise Sales
Deliverable
dashboards & analysis
Required skills
Sales forecasting, pipeline analysis, CRM data quality management, dashboard design, business review preparation, territory planning, sales compensation modeling, AI workflow implementation, advanced Excel/Google Sheets, Salesforce proficiency
Preferred skills
Experience with Gong and Claude for deal insights and pipeline reviews
Technologies
Salesforce, Excel, Google Sheets, Gong, Claude
Responsibilities
Manage regional forecasting cadence across new business, expansion, and renewals; Analyze pipeline coverage, creation, conversion, and sales productivity; Drive pipeline hygiene and CRM data quality; Design and maintain performance dashboards; Prepare analyses for monthly and quarterly business reviews; Partner with cross-functional teams to align on metrics; Support territory and account planning; Identify and implement AI-assisted workflows and automation.
Seniority
Senior, hands-on IC
