Account Director, Digital Natives
Core
Drive revenue and manage a portfolio of customer accounts for OpenAI's AI products, guiding clients from initial engagement through deployment and renewal.
Role type
Senior Account Director (SaaS/Platform)
Builds
Customer success programs and revenue growth for AI model deployments
Domain
Artificial Intelligence / Enterprise Software
Deliverable
client delivery
Required skills
SaaS and platform-as-a-service sales, complex deal strategy, C-level executive engagement, market intelligence analysis, account planning, revenue forecasting
Preferred skills
Customer-centric advisory approach, AI technology curiosity, strategic GTM planning, process building
Technologies
AI models, SaaS platforms
Responsibilities
Manage a portfolio of customer accounts and execute comprehensive account plans; Support accounts from initial engagement to deployment and renewal; Partner with solutions and engineering to build complex customer programs; Own revenue targets and manage forecasts; Analyze key account metrics to provide insights; Monitor industry landscape to contribute to product roadmap; Collaborate with cross-functional teams including product, engineering, and marketing.
Seniority
Senior, hands-on IC with strategic leadership