Solutions Engineer | East Coast | Remote
Core
Customer-facing product expert enabling global growth through technical demos, evaluations, and partnership with sales to close opportunities.
Role type
Senior Commercial Solutions Engineer (Pre-Sales)
Builds
Unified visibility for observability and AI telemetry across disparate data stacks
Domain
Observability, Telemetry, Open Source, AI
Required skills
Technical pre-sales, Open Source technologies, Metrics/Monitoring, Competitive analysis, Technical presentations, Customer education, Product feedback loops, Documentation creation
Preferred skills
Coding bootcamp background, Post-sales experience, Engineering experience, Creative problem solving
Technologies
Grafana Cloud, Open Source, Observability platforms
Responsibilities
Partner with Sales to articulate value proposition and strategy, Own technical engagement and close high-velocity opportunities, Deliver product and technical presentations, Provide feedback loop on products and competitive landscape, Drive product conversations based on customer needs, Enhance documentation and create enablement material