Director, Account Management & Sales Development – Mirakl Connect
Core
Lead, coach, and develop the Account Management team to drive upsell, renewals, and churn reduction targets while acting as executive sponsor for strategic enterprise accounts.
Role type
Senior leadership Account Management & Sales Development Director
Builds
AI-driven revenue growth for Mirakl Connect across retention, expansion, and pipeline generation
Domain
B2B SaaS / Marketplace Technology
Required skills
Team leadership and hiring, Revenue growth and retention strategy, Executive stakeholder management, Data-driven performance management, B2B SaaS sales experience, Pipeline generation
Preferred skills
Experience managing BDR/SDR teams, Background in e-commerce, marketplaces, or retail tech, AI and automation application in customer-facing teams
Technologies
Salesforce, Outreach, Gong, Dust, N8N
Responsibilities
Lead and coach the Account Management team to drive upsell, renewals, and churn reduction targets, Define and execute growth strategy covering upsell, cross-sell, renewals, and churn prevention, Own top-of-funnel pipeline generation by leading the BDR team, Drive adoption of AI and automation across customer touchpoints, Champion the voice of the customer by translating insights into product feedback
Seniority
Director, hands-on leadership
