Udemy- Senior Manager, Renewals, Americas
Core
Lead a team of Renewals professionals to drive high retention rates and recurring revenue growth for Coursera's Enterprise inside sales function.
Role type
Senior Manager, Renewals (Sales Leadership)
Builds
Recurring revenue and customer retention for enterprise clients
Domain
EdTech / SaaS / Enterprise Sales
Required skills
SaaS renewals management, quota-carrying team leadership, GRR/NRR strategy, cross-functional stakeholder management, change management, contract negotiation, churn risk mitigation
Preferred skills
SaaS recurring revenue models, high-growth environment experience, executive stakeholder alignment
Technologies
CRM, Sales Enablement platforms, Deal Desk tools
Responsibilities
Lead, coach, and inspire a high-performing team of Renewals professionals; Own the renewal execution strategy ensuring target attainment; Partner with Field Sales and Customer Success on strategic accounts; Build relationships with Legal and Deal Desk to streamline contracts; Coordinate with Customer Success to identify churn risk.
Seniority
Senior, hands-on IC with people management
