Account Manager
Core
Account Manager focused on expanding existing accounts by identifying upsell and cross-sell opportunities to drive revenue growth.
Role type
Account Manager (Sales)
Builds
Revenue growth through strategic account management and product expansion
Domain
IT Management and Cybersecurity Software (SaaS)
Required skills
B2B or B2C sales experience, Salesforce proficiency, strategic account planning, adoption metrics monitoring, sales forecasting, CRM management
Preferred skills
Technology or SaaS industry experience, exceeding sales targets, fast-paced environment adaptability
Responsibilities
Proactively engage with current customers to identify upsell and cross-sell opportunities, build and maintain strong relationships with key decision-makers, develop tailored strategies for each account including regular check-ins and business reviews, monitor customer usage and address adoption challenges, take ownership of sales targets and exceed quotas, work closely with internal teams including Customer Success and Sales, utilize Salesforce to manage leads, opportunities, and accounts