CareerPlan

Technical Account Manager

Bangalore OfficeFull-time2026-10-29 → 2026-11-10

Core

Primary post-sale point of contact for assigned accounts, blending commercial ownership with hands-on cybersecurity expertise to ensure clients realize continuous value from CloudSEK's platform.

Role type

Senior Technical Account Manager (Cybersecurity)

Builds

CloudSEK's AI-driven threat detection and attack surface monitoring platform

Domain

Cybersecurity / AI / SaaS

Deliverable

client delivery

Required skills

Account management, Security analysis, QBR/ABR execution, Upsell/cross-sell strategy, Stakeholder management, CRM proficiency

Preferred skills

BFSI sector experience, CEH/Security+/CISM certifications

Technologies

CloudSEK XVigil, BeVigil, SVigil, AIVigil

Responsibilities

Manage and nurture relationships with assigned accounts, Conduct QBRs/ABRs/EBRs to assess engagement, Triage platform findings and report threat insights, Drive product adoption and conduct walkthroughs, Identify upsell/cross-sell opportunities and own renewals, Gather customer feedback for product development

Seniority

Mid-Senior, hands-on IC