Account Manager, Commercial
Core
Partner with commercial customers (SMB, Mid-Market, Enterprise, SLED, Channel) to simplify IT operations, strengthen cybersecurity, and drive business success using Kaseya's platform.
Role type
Account Manager (Commercial B2B SaaS)
Builds
Customer relationships and revenue growth for IT management and cybersecurity software
Domain
IT Management / Cybersecurity / SaaS
Deliverable
client delivery
Required skills
Account management, relationship building, strategic planning, upsell/cross-sell execution, stakeholder management, CRM management
Preferred skills
B2B SaaS sales experience, SLED/Channel segment experience, Salesforce proficiency, forecasting
Responsibilities
Take ownership of a portfolio of commercial accounts, build trusted relationships with key stakeholders, develop and execute strategic account plans, identify and execute upsell/cross-sell opportunities, monitor customer adoption and engagement, collaborate with cross-functional teams, maintain sales pipeline and forecasts in Salesforce
Seniority
Mid-level (2-5+ years experience)