Director, Account Sales
Core
Lead a team of Commercial Account Directors to drive retention and sales for existing Five9 customers.
Role type
Senior sales leadership (Account Sales Director)
Builds
Enterprise contact center software solutions (SaaS)
Domain
Cloud contact center software / SaaS
Required skills
Enterprise software sales, SaaS sales, sales team leadership, C-level stakeholder management, sales cycle management, solution adoption driving, customer retention strategies, sales coaching and training, pipeline management, deal closing
Preferred skills
Experience in emerging AI space, building high-performing sales teams, influencing senior executives
Technologies
Cloud contact center software, SaaS platforms
Responsibilities
Guide and manage Account Directors to exceed revenue goals; Coach and support the sales team in prospecting, discovery, demos, and pipeline management; Drive solution adoption and customer retention; Manage closing of current-quarter deals and nurture long-term opportunities; Conduct training sessions and one-on-one meetings; Attract, hire, onboard, and retain top sales talent; Prepare for Quarterly Business Reviews.
Seniority
Director, hands-on leadership