Manager, Sales Development
Core
Lead and manage the International Sales Development team (LDR/BDR) to drive revenue growth, pipeline generation, and meeting quotas for Five9's cloud contact center software.
Role type
Manager, International Sales Development
Builds
Inbound and outbound sales pipelines, qualified meetings, and revenue opportunities for cloud contact center software
Domain
SaaS / Cloud Contact Center / International Sales
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership and management, quota management, sales coaching and training, data-driven decision making, process optimization, cross-functional collaboration, A/B testing, Salesforce (SFDC) expertise, technical product selling aptitude, distributed team management
Preferred skills
SaaS industry experience, prior direct management experience
Technologies
Salesforce (SFDC)
Responsibilities
Recruit, hire, train, and manage Inbound Lead Development and Outbound Business Development Representatives; manage day-to-day operations including coaching and bottleneck removal; own and maintain team quotas for meetings, opportunities, and pipeline; create new training programs; analyze inbound and outbound processes and metrics; work cross-functionally with Sales Management, Operations, Demand Generation, and Marketing
Seniority
Manager, hands-on leadership